Recently I also learned a lot from this NVC method of communication/answering/listening.

“NVC proposes that people should identify shared needs, which are revealed by the thoughts and feelings surrounding these needs, and then they should collaborate to develop strategies and make requests of each other to meet each other's needs.”

1. Jackal language vs. Giraffe language
2. Listen but don’t engage
3. Digging the needs and requested

The color chairs https://youtu.be/4BZuWrdC-9Q